• Email Address: support@aya-soft.com
  • Phone number: + 44 762 400 1770

Return and refund policy

Software

Please review our return policy before purchasing any of AYASOFT Limited's software products and services.

AYASOFT Limited offers a detailed description of its software. Therefore, it is assumed that the buyer has reviewed his/her product of choice, has requested a demonstration of the product or used a trial version if available, and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis. All software is non-refundable. We will, of course, nonetheless review return/refund requests on defective software. AYASOFT Limited guarantees the quality all its software products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same software, at no extra charge to the user.

Please send all return/refund requests to returns@aya-soft.com, as well as your reason for such request. A reply will be sent to you after it has been determined whether a return/refund is necessary. If it is determined that your product is defective, you must relinquish ownership of your license to qualify for a refund.

Courses

AYASOFT Limited offers an 80% credit for cancellations six weeks prior to a course start date, and a 50% credit for cancellations between three and six weeks prior to a course start date.

Services & Consulting

AYASOFT Limited didn’t offers any refund or cancellation after the buyer has received the service from our team or purchased support. Customer can request full refund before any services delivered or any support made by our team.


Acceptance of this Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.

Please contact customer service at +44 762400 1770 or email at support@aya-soft.com if you have any questions.